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Privacy policy

The Zenjo Ltd privacy statement

Collection: Zenjo Ltd ("we" or "us") gathers various information about customers and users of the Zenjo Ltd website, www.zenjo.co.nz ("Website"), including information collected when you use services and features offered through the Website ("Services").

This information includes:

  1. Personal information provided through voluntary registration or Information Sharing Functions;
  2. Personal information provided to us by you through any other method, including correspondence and discussions;
  3. Personal information collected through click tracking in relation to your use of our Website, including the content you access and your use of our Services and online shopping;
  4. Aggregated data that tracks traffic and usage of our Website; and
  5. Cookies and similar technologies used for purposes such as remembering your preferences and understanding how our Website is used.

Purposes: The personal information you provide may be used for the following purposes:

  1. To verify your identity where necessary for the use of our Services;
  2. To provide and improve our Services and tailor them to better meet your needs;
  3. To keep our Website, products and Services relevant and useful to our customers;
  4. To process and manage orders and transactions;
  5. To communicate with you regarding your orders, enquiries or customer service requests; and
  6. To help identify and resolve any issue that may arise in relation to a transaction.

Consequences of non-provision of information: If you do not provide personal information that is necessary to process an order, provide a Service or respond to a request, we may be unable to provide that Service or complete your transaction.

Access and Correction: Under the Privacy Act 2020, you have rights to request access to personal information we hold about you and to request correction of information you believe is inaccurate.

You can contact us regarding your personal information at help@zenjo.co.nz.

Security: We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration. However, no method of transmitting information over the Internet can be guaranteed to be completely secure.

Payment information is processed using secure payment services. You should never send credit or debit card information to us through unsecured email.

Google Services:

  1. Where our Website uses Google services, information will only be requested and used where reasonably necessary for the purposes described at the time it is collected and in accordance with this Privacy Policy.
  2. We will not sell personal information provided by users or misuse that information, including by sending unreasonable or excessive communications.
  3. We will provide appropriate information about the collection and processing of personal information, including any sharing with third parties, and obtain consent where legally required.
  4. We will comply with applicable laws and regulations when contacting users or otherwise using personal information, including applicable marketing and anti-spam requirements.