We are a webstore we both internationally (see below) and everywhere in New Zealand, however if you are in Auckland you are welcome to pick-up your order if you prefer we have a small retail outlet in Onehunga, just select pick up at the checkout.
Very rarely we can have issues with a Postcode not being accepted, please advise us if you have any trouble at the checkout as we do ship everywhere in NZ.
TRACKING YOUR ORDER
To track your order go to: https://www.posthaste.co.nz/tracktrace.html#ACustomerLabel
Enter 26448066 in the Company A/C field
Enter your tracking number (COC0000xxxx) in the Consignment No. field and click TRACK MY ITEM.
For all products (excluding mats and over-weight items) courier charges are based on weight/volume.
Courier fees range from $5.95 (depending on weight/volume)
ZENJO offers free shipping New Zealand wide on orders over $200.00*.
* Mats (tatami) and other over-weight products such as weights and Punching Torso's and Bags are excluded. Please ring or email us and we can get you a very competitive quote for shipment.
RURAL DELIVERY COSTS
Generally, Rural Delivery costs an extra $4.00 on top of the standard delivery fees.
Please note that we do not own the courier companies we use and have no control over what happens to orders once they leave our premises. Therefore, we can not absolutely guarantee delivery times as listed below.
NORTH ISLAND: Generally 1-3 days* UNLESS you are Rural**.
SOUTH ISLAND: Generally 3-5 days* UNLESS you are Rural**.
* Please note that these timings do not allow for bad weather or natural disasters.
** We have noticed that R.D. delivery can take up to a week (or longer in some cases).
SAME DAY DELIVERY
We can ship same-day if you need your items urgently (depending on the time, your location and stock availability). Please note that this option is expensive. Please call us to organise a quote for you - 022 019 9505.
At this time we have to process International orders manually. Please contact us on +64 22 019 9505 or email us to organise a quote for you.